Introduction

This document (together with all the documents mentioned herein) establishes the conditions governing the use of this website (www.koroshishop.com) and the purchase of products in it (hereinafter the "Conditions"). Please read carefully these conditions, our Cookies Policy and our Privacy Policy (collectively, the "Data Protection Policy") before using this website. By using this website or placing an order through it you agree to be bound by these Terms and by our Policies of Data Protection, so if you do not agree with all Terms and Policies you must not use this website.

These conditions could be modified. It is your responsibility to read them periodically. As applicable will be those in effect at the time of ordering or, failing this, at the time of use of the website. If you have any questions regarding the Terms or the Data Protection Policies you can contact us through our contact form.

The contract may be executed, at its option, in any of the languages in which the Conditions are available on this website.

Our details

The sale of items through this website is performed under the name Koröshi by Juana Alcalá S.A, established in Paseo de la Castellana 153 bajo28046 - Madrid, CIF: A-62.552.807.

Hiring

Use of the Website

By using this website and placing orders through it you agree to:

  1. Make use of this website only to make legitimate inquiries or orders.
  2. Not make any false or fraudulent orders. If it could reasonably be considered that a request of this nature has made, we are entitled to cancel the order and inform the relevant authorities.
  3. Give us your email address, mailing address and / or other contact details truthfully and accurately. Also agree that we may use this information to contact you if necessary (see our Privacy Policy). If you cannot provide all the information that is needed, we cannot complete your order. By placing an order through this website, you declare be over 18 and have legal capacity to enter into contracts.

How to order

To order, you must follow the online purchasing procedure and click "Checkout". After this, you receive an email acknowledging receipt of your order (the "Order Confirmation"). Also, we will inform you by email the product is being shipped (the "Order Confirmation”).

Availability & Stock

The items offered through this website are only available for shipment to European territory.

All orders are subject to product availability. If difficulties in the supply of products produced or no longer in stock, we will refund any amount that you would have paid.

If we are unable to deliver your order, we will try to contact you by the means you have provided us. If we cannot reach you, your order will be returned to our warehouse.

Data verification

Before processing an order made by the Customer, KORÖSHI can verify the data of the same. This may mean verification of the Client's address and solvency and whether there may be any fraud involved.

Regarding possible fraud, KORÖSHI can use a partially automatic verification of all purchases to filter those that are considered anomalous or suspicious and those suspected of fraud.

Suspicious fraud orders will be investigated, and the Client may be reported to the relevant authorities, who may take action against it.

Liability

These Terms and Conditions of Sale describe all of the obligations and the liability of Koröshi in connection with the supply of Goods. No other guarantees, conditions or terms will be binding upon Koröshi, with the exception of those expressly contained in these Terms and Conditions of Sale.

The maximum aggregate liability of either Party to the other in relation to any type of claims or claims associated with these Terms and Conditions of Sale, whether in contract, warranty, condition, tort, strict liability, statute or otherwise, ARE LIMITED TO THE AMOUNT PAID TO KORÖSHI FOR THE GOOD IN QUESTION.

UNDER NO CIRCUMSTANCES, WHETHER AS A RESULT OF BREACH OF CONTRACT, WARRANTY, CONDITION, TORT, STRICT LIABILITY, STATUTE OR OTHERWISE WILL EITHER PARTY BE HELD LIABLE BY THE OTHER FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES.

Nothing in these Terms and Conditions of Sale limits or excludes Koröshi’s liability for death or injuries caused as a result of Koröshi’s negligence, fraud, breach of obligations under the domestic laws in force, or any liability which cannot be excluded by law.

Privacy

You are informed that your personal details will be stored on databases owned by Koröshi and processed for the following purposes: commercial activities, Customer-related advertising and commercial research, including the submission (by postal or electronic mail or other electronic means) of commercial messages related to goods, services, offers, promotions and news of the Koröshi Group.

For purposes directly related to the processing of personal details, you agree that Koröshi may assign your personal details to other companies of the Koröshi Group or to associated companies providing payment, support or courier services, for the sole purposes of providing the services agreed or processing payments, while abiding at all times by the laws applicable in Spain to the protection of personal data.

Koröshi, as well as any third party to whom Koröshi may provide your personal details, will take and maintain appropriate and sufficient security measures at technical and organizational level aimed at preventing the processing of personal details:

  • (a) In violation of these Terms and Conditions of Sale or the applicable data protection laws; and
  • (b) Involving any loss, destruction or accidental damage to your personal details. You may exercise your right to access, rectify or oppose the use of your personal details by sending a written request to Koröshi at Paseo de la Castellana 153 bajo 28046 - Madrid (Spain) or by using the contact form. Customers guarantee that the personal data they furnish to Koröshi are true and accurate. Purchases made on the Website under these Terms and Conditions of Sale are subject to the laws of Spain.

Applicable law

Purchases made on the Website under these Terms and Conditions are subject to the laws of Spain.

Competent jurisdiction

Any dispute or controversy that may arise from the application or construction of these Terms and Conditions of Sale, as well as from the contracts herein incorporated, will be submitted to the Courts and Tribunals of the city of Barcelona, Spain, which Courts and Tribunals will have exclusive competence on such matters.

However, if you are a consumer under the laws of Spain on the protection of consumers and users, the competent Courts and Tribunals will be those of the place where you live in Spain.

Contact us

If you have any questions or concerns in relation to your order, please contact us by:

  • Calling us at +34.685.914.259 from Monday to Friday (except local holidays) from 8h30 am to 17h30 
  • You may also contact us using the contact form.